In this section, we are going to discuss the approach to proving that the technology is fit for purpose. This is another very important piece of work that needs to be successfully completed once you have completed Phase I and is somewhat different to how you would typically approach an IT project. This is the same approach you should take for any end user computing type of project.
As we discussed previously, the starting point is to focus on the end users rather than the IT department. After all, these are the people that will be using the applications daily and know what they need to get their jobs done. Rather than giving them what you think they need, why not ask them what they really need and then, within reason, deliver their requirements. As the saying goes, don't try and fit a square peg into a round hole, as no matter how...