Book Image

Jira 8 Administration Cookbook - Third Edition

By : Patrick Li
Book Image

Jira 8 Administration Cookbook - Third Edition

By: Patrick Li

Overview of this book

Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk. The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which will assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, a dedicated section on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA). By the end of this book, you'll have the skills you need to extend and customize your Jira implementation effectively.
Table of Contents (11 chapters)

Jira Security

Security is one of the most important aspects of any information system. With Jira, this includes managing different levels of access and ensuring that information is accessible only to authorized users.

In this chapter, we will cover the different levels of access control in Jira. We will also cover other security-related topics, including enforcing password strength and capturing and auditing changes in Jira for regulatory compliance.

In this chapter, we will cover the following recipes:

  • Granting access to Jira
  • Granting Jira System Administrator access
  • Controlling access to a project
  • Controlling access to Jira issue operations
  • Allowing users to control permissions
  • Delegating administrator permissions
  • Restricting access to projects based on reporter permissions
  • Setting up password policies
  • Capturing electronic signatures for changes
  • Changing the duration of the...