Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Event monitoring

One last feature that helps us keep our data secure is event monitoring, which is a tool that is meant to get granular details of user activity on our organization. These kinds of actions are called events. Tracking events ensures that we can identify abnormal organization usage.

You can monitor a great number of events, including logins (we already covered this information in the Monitoring the login history section), Visualforce page loads, API calls, and even report exports.

Protecting data is crucial in our daily work, so what could happen if one of our sales reps, who is going to leave our company, exports a report containing all the leads? This is not good for our security, and it may mean that something bad has just happened.

For a comprehensive list of all supported events, refer to Salesforce Help at https://developer.salesforce.com/docs/atlas.en-us...