Then Ken raises the first issue. "How am I going to get back to that web page?". Rory's first thought is to add a bookmark, but when he opens Ken's bookmarks his eyes are assaulted by a cascade of disorganized bookmarks. He should have realized that they would not be well managed when he saw Ken's desktop was packed full of shortcuts to applications and documents.
In general, users hate having to remember the URL to an application. So, if you want users to use your application regularly, you need to give them an easy way in.
The URL Rory used to access the application during the demonstration was:
http://intranet.company.local/people/list
In fact, he missed a trick here. Because there is an index action in the people controller, and as discussed in Chapter 5, Rails will use that action to return content to the browser if no action is specified in the URL. So, Rory could have used:
http://intranet.company.local/people
However...