Process optimization offers huge opportunities for each company to distinguish itself from its competitors and focus more closely on customer wishes and requirements. Customers assess the whole shopping experience, not just the product or service. Therefore, it makes sense to optimize processes at all levels, from handling a sales inquiry, to processing an order, product or service, production, delivery, and support.
A systematic approach to process optimization, which should include all end-to-end processes, has multiple positive effects on a company. It can help increase the competitive advantage of a company in several ways. The following are some of the most important effects of process optimization:
Increased sales of products or services through of better service, better and faster production, increased flexibility, better customer experience, the ability to better -sense...