Book Image

Middleware Management with Oracle Enterprise Manager Grid Control 10g R5

Book Image

Middleware Management with Oracle Enterprise Manager Grid Control 10g R5

Overview of this book

Today's IT environment is very complex, encompassing a myriad of technologies and middleware platforms. Many organizations have large and heterogeneous middleware platforms that power their enterprise applications and it is often a real challenge for administrators to meet agreed service levels and minimize downtime. Oracle Enterprise Manager allows administrators to manage the complete lifecycle of an entire application infrastructure for middleware and SOA applications. This book will help you kick-start the setup of Oracle Enterprise Manager Grid Control and master all aspects of middleware management supported by Oracle Enterprise Manager. This book, written by senior members of the Oracle team serves as the only hands on guide to provisioning middleware and implementing proactive monitoring to maximize application performance and compliance using Oracle Enterprise Manager. The book starts with an introduction to the challenges faced by middleware administrators in their everyday life, and how Oracle Enterprise Manager helps solve those challenges. This book will help you manage your middleware infrastructure and applications effectively and efficiently using Oracle Enterprise Manager. By following the practical examples in this book you will learn to proactively monitor your production middleware applications running on Oracle Application Server, Oracle WebLogic Server, Oracle SOA suite (such as Oracle BPEL Process manager), Oracle Server Bus, and Oracle Coherence. You will also learn different aspects to proactive monitoring and alert notifications, service level and incident management, diagnostics for production applications, lifecycle automation using out-of-the-box deployment procedures, and patching mechanisms. This book also helps you to master best practices for managing your middleware and SOA applications for optimal service performance and reduced down time.
Table of Contents (20 chapters)
Middleware Management with Oracle Enterprise Manager Grid Control 10g R5
Credits
Foreword
About the Authors
About the Reviewers
Preface

Service level management


We introduced the concept of service level management in the last chapter. Service Level Management will let administrators be proactive and ensure that applications meet the performance and availability criteria agreed with your business/ user community.

Think of a service as an entity that provides a business service or functionality. For example, an application allowing the creation of an order or the searching and viewing of an existing order. Some simpler forms of services are business functions that are supported by protocols such as HTTP, SOAP, or SMTP.

You can use Enterprise Manager to define your services, based on applications deployed on WebLogic Server. These services could be web application invoked through browser or web services invoked though SOAP.

Before we get into it, let us review some of the basic terminologies that we will use while creating a service and using the service level management feature.

  • Availability is a condition that determines...