Book Image

The 3CX IP PBX Tutorial

Book Image

The 3CX IP PBX Tutorial

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
Credits
About the Authors
About the Reviewer
Preface

Monitoring


Another useful monitoring tool is Performance Monitor. If you open Performance and add a counter, you will see 3CX PerfMon listed on the drop-down menu. There you will see some great monitoring options. The number of calls completed (active, successful, or failed), and totals of other items are all worth looking at on a regular basis. Turning these on will take up some CPU time, so enable only the ones you need or check it often to keep track of how your system is doing.

Note

Performance Monitoring unfortunately does not appear to be a high priority and has stopped working in some versions. Before you spend a lot of time trying to read these, make sure they work in the version you have.

See http://www.3cx.com/forums/performance-monitors-11913.html#p62702 for more information.