Book Image

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Installation and Management

By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Free Chapter
1
Introducing the Siebel Web Architecture
Index

Using the Siebel Software Configuration Wizard on Linux or UNIX


We can invoke the Software Configuration Wizard on Linux or UNIX-based operating systems from the command shell only. For example, the following command will launch the Siebel Enterprise Configuration wizard in the default GUI mode.

ssincfgw -args LANG=ENU MODE=LIVE MODEL_FILE=/u01/app/siebel/gtwysrvr/admin/enterprise_console_sia.scm

If we do not have a graphical user interface, we can invoke the wizard in console mode using the –is:javaconsole -console argument like in the following command.

ssincfgw -args LANG=ENU MODE=LIVE MODEL_FILE=/u01/app/siebel/gtwysrvr/admin/enterprise_console_sia.scm –is:javaconsole –console

The ssincfgw executable is located in the BIN subdirectory of the software installation folder (for example in /u01/app/siebel/gtwysrvr/bin). The –args switch is followed by argument names and values.

The LANG argument takes a valid three-letter language code and controls the language used for the configuration...