Book Image

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Installation and Management

By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Free Chapter
1
Introducing the Siebel Web Architecture
Index

Final Steps


To finalize the Siebel Enterprise installation and configuration on Linux or UNIX-based operating systems, the following steps are necessary:

  1. Configure services for automatic start.

  2. Copy the Siebel File System seed files.

  3. Create an administrative Siebel user.

  4. Apply additional license keys.

  5. Synchronize Server Components.

Except for the first item in the list, the procedures have been described in detail in Chapter 4, Installing Siebel CRM Server Software on Microsoft Windows. As these tasks are not related to the operating system, we will only discuss how to configure the Siebel services for automatic start on Linux.

Configuring services for automatic start on Linux

To ensure automatic start up of the Siebel Gateway Name Server or the Siebel Server services on Linux or other UNIX-based operating systems, we have to register them with the operating system initialization routines.

The following steps are needed on Linux operating systems:

  1. Edit the siebel_server file.

  2. Copy the siebel_server...