Book Image

Microsoft Dynamics Sure Step 2010

Book Image

Microsoft Dynamics Sure Step 2010

Overview of this book

Delivering business solutions is more than just product play. Software is often viewed as the enabler; however, the key to success is how the solution is implemented and how the implementations are managed. With this as the background, Microsoft has developed Microsoft Dynamics Sure Step as the full lifecycle methodology for the Dynamics business solutions portfolio. Microsoft Dynamics Sure Step enables you to maximize your Dynamics investments and increase your efficiency to select, sell, deliver, operate and support your business solution.This book details the use of the Microsoft Dynamics Sure Step methodology to enable the full lifecycle of Microsoft Dynamics Sure Step business solutions engagements. Guidance is provided on the due diligence process for the customer that overlaps the solution selling cycle for the service provider, through to the solution implementation phases, encompassing on-going maintenance and upgrades.This book provides detailed coverage of how to use Microsoft Dynamics Sure Step to successfully deliver Dynamics solutions for your business.The book begins by focusing on the aspects of due diligence and solution selling– whether you are the customer or the service provider, you can learn how you work together to select the right solution to meet the organization’s needs.In the ensuing chapters, you will learn how Microsoft Dynamics Sure Step can help improve the overall quality of your Dynamics business solution, including coverage of proactive and post go-live optimization offerings and a thorough explanation of how to upgrade your Dynamics solutions to the latest release of the products.Finally, the book discusses the essence of Microsoft Dynamics Sure Step projects and how to successfully deliver these business solutions, including project and change management disciplines and processes.Additional key topics such as a guide to adopting Microsoft Dynamics Sure Step are also provided if you are looking to develop a consistent process in your organization.
Table of Contents (20 chapters)
Microsoft Dynamics Sure Step 2010
Credits
Foreword
About the Authors
Acknowledgement
Acknowledgement
About the Reviewers
www.PacktPub.com
Preface
Index

The Deployment phase


Some consider the Deployment phase as the tail end of the project lifecycle, while for others, it seems that they still need to start most of the implementation activities in this phase by starting the configuration and testing of the product. Then what have they done up until now? Deployment is a critical process in delivering a successful project. It involves preparing the transition to the operational use of a brand new solution for the entire company. That's quite something!

Let's discover the critical activities for this phase.

What is critical for a successful deployment?

There is no question that infrastructure and solution readiness are the basis of a good deployment, but they only represent "half way there". The other half, even the bigger half, is the organizational readiness of the customer. Is there a supporting coalition within the user organization for this new solution? Can the key user organization see and appreciate the benefits of this new solution and...