Siebel developers face several challenges while implementing workflow processes in Siebel Tools. In this chapter, we provided information about popular advanced techniques for configuring workflow processes.
Efficient exception handling is a key issue in programming and workflow development. We learned how to use the error exception connector and error processes to implement exception handling in Siebel Workflow.
Subprocesses, also shown in this chapter, allow implementation of reusable processes.
Furthermore we discovered the Siebel Operation step's ability to iterate through record sets and learned how to use preconfigured utility business services and dot notation to work with hierarchical property sets.
In the next chapter, we will learn how to implement Tasks to guide end users through business processes.