As seen in the earlier section, the OEM product provides features to manage and monitor the IT infrastructure within an enterprise. These features enable the users to perform configuration changes and also monitor the installed products. These installed products need to support the various business functions of the enterprise. It is therefore a reasonable assumption that these products are very complex in nature and need detailed support utilities and console applications to allow administrators to configure and manage them. To elaborate further with an example, let's consider the case of an Oracle database installation. The database might be installed in a cluster to provide high availability and failover support. The database product by reason of having evolved over a couple of decades will expose many different installation and subsequent configuration options. In fact, the configuration of a database is very specific to the business function that...