Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By : Tanner Ezell
Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By: Tanner Ezell

Overview of this book

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager. Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation. This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager. The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.
Table of Contents (18 chapters)
Cisco Unified Communications Manager 8: Expert Administration Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Configuring alarms


Alarms notify us when events that could have (or already have had) effects on the system occur. By configuring alarms, we can receive notifications and act upon them.

How to do it...

To configure alarms, perform the following:

  1. First, navigate to the Unified Serviceability page (https://cucm/ccmservice).

  2. Next, navigate to the alarm configuration page (Alarm | Configuration)

  3. Select the server from the Server drop-down and click on Go.

  4. Select the desired Service Group from the drop-down and click on Go.

  5. Finally select the desired Service from the drop-down and click on Go:

  6. If desired, check Enable Alarm under the Local Syslogs section. Set the Alarm Event Level as necessary.

  7. If desired, check Enable Alarm under the Remote Syslogs section.

  8. Specify the Server Name.

  9. Select the appropriate alarm level from the Alarm Event Level drop-down.

  10. To prevent excessive logging, optionally check Exclude End Point Alarms.

  11. If desired, check Enable Alarm under the SDI Trace section. Set the Alarm Event...