Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By : Tanner Ezell
Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By: Tanner Ezell

Overview of this book

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager. Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation. This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager. The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.
Table of Contents (18 chapters)
Cisco Unified Communications Manager 8: Expert Administration Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Configuring user roles


Roles define very specific access rights to various functions and features of the Unified Communications Manager. By creating custom roles, we can provide very granular access rights for application to users.

In most cases, it is unnecessary to create additional roles as many of the predefined are usually suitable.

How to do it...

To create a new role, perform the following:

  1. First navigate to the roles configuration page (User Management | Roles).

  2. Click on Add New to create a new role.

  3. From the Application drop-down, select the appropriate application. Each application has different assignable permissions.

  4. Specify a Name.

  5. If desired, specify a Description.

  6. Under Resource Access Information, select to either allow the ability to read, update, or both for each resource desired:

  7. Click on Save.

How it works...

By specifying the ability to read or update per role we effectively begin to define very granular access rules. To apply a role to a user, we must add it first to a user group...