Book Image

TrixBox Made Easy

Book Image

TrixBox Made Easy

Overview of this book

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and flexibility. The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX. This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.
Table of Contents (16 chapters)
TrixBox Made Easy
Credits
About the Authors
About the Reviewers
Preface
Free Chapter
1
Introduction to VoIP
6
TrixBox Configuration
Commonly Used VoIP Terms

Asterisk Features


Amazingly enough, Asterisk has more features than most traditional PBX systems, which are composed of a large box full of hardware. Hence, the Asterisk mantra of 'it's just software'. The following is only a partial list of the many features included with Asterisk:

  • Automated Attendant: An automated system for answering incoming calls and routing them based on the caller's responses to voice prompts.

  • Blacklists: Blacklisting is the ability to easily add numbers to a central database that will prevent calls from the blacklisted phone numbers being processed by the system.

  • Call Detail Records: The detailed call reports and usage statistics to show an administrator the activity of the phone system.

  • Call Forward on Busy: This feature automatically forwards a call to another extension if the called extension is busy.

  • Call Forward on No Answer: This feature automatically forwards a call to another extension if the called extension does not answer.

  • Call Parking: This feature refers...