Book Image

Salesforce CRM - The Definitive Admin Handbook

By : Paul Goodey GP, Paul Goodey
Book Image

Salesforce CRM - The Definitive Admin Handbook

By: Paul Goodey GP, Paul Goodey

Overview of this book

Table of Contents (18 chapters)
Salesforce CRM – The Definitive Admin Handbook Third Edition
Credits
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Index

Summary


In this final chapter, we looked at ways in which mobiles have become the new normal way to stay connected in both our personal and professional lives.

Salesforce has recognized this well; we are all spending time being connected to the cloud and using business applications. However, instead of sitting at a desk, users are often on the go.

To try and help their customers become successful businesses in this mobile-first world, Salesforce has produced mobile solutions that can help users get things done regardless of where they are and what they are doing.

We looked at SalesforceA, an admin specific app that can help you manage users and monitor the status of Salesforce while on the move. We discussed Salesforce Touch, which is being replaced with Salesforce1, and we also spoke about the features and benefits of Salesforce1, which is available as a downloadable app and a browser app.

Finally, we discussed Salesforce Classic and looked at the features and administration considerations...