Book Image

Salesforce CRM - The Definitive Admin Handbook

By : Paul Goodey GP, Paul Goodey
Book Image

Salesforce CRM - The Definitive Admin Handbook

By: Paul Goodey GP, Paul Goodey

Overview of this book

Table of Contents (18 chapters)
Salesforce CRM – The Definitive Admin Handbook Third Edition
Credits
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Index

Session timeout


There are various features that can be used to set the session timeout as per the following sections.

Timeout value

Timeout value sets the length of time after which inactive users are automatically logged out of the system. The options are between 15 minutes and 12 hours.

Note

As a system administrator, you need to balance the requirements for user satisfaction and the enforcement of security controls; however, it is recommended that you choose as short a timeout period as possible to protect sensitive information and enforce stricter security.

The value of the last active session is not updated until halfway through the timeout period. So, if you have a 2-hour timeout, the system does not check for activity until 1 hour has passed. As an example, say, you have a 2-hour timeout value. If you update a record after 30 minutes, the last active session value is not updated because there was no activity after 1 hour and hence, you will still be logged out in another 1 hour and 30...