Book Image

JIRA 7 Essentials - Fourth Edition

By : Patrick Li
Book Image

JIRA 7 Essentials - Fourth Edition

By: Patrick Li

Overview of this book

Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.
Table of Contents (17 chapters)
JIRA 7 Essentials - Fourth Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

The HR project


In our previous chapters and exercises, we built and customized a JIRA project to collect data from users. What we need to do now is process and present this data back to the users. The goal we are trying to achieve in this exercise is to set up a dashboard for our HR team, which will have useful information such as statistics and issue listings, which can help our team members to better organize themselves to provide better services to other departments.

Setting up filters

The first step is to create a useful filter that can be shared with the other members of the team and that also acts as a source of data to feed our gadgets. We will use the advanced search to construct our search:

  1. Browse to the Issue Navigator page.

  2. Click on the Advanced link to switch to advanced search with JQL.

  3. Type the project = HR and issuetype in ("New Employee", Termination) and resolution is empty order by priority code in the JQL search query.

  4. Click on the Search button to execute the search.

  5. Click on...