Book Image

JIRA 7 Essentials - Fourth Edition

By : Patrick Li
Book Image

JIRA 7 Essentials - Fourth Edition

By: Patrick Li

Overview of this book

Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.
Table of Contents (17 chapters)
JIRA 7 Essentials - Fourth Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Working with screens


While many other software systems provide users with limited control over the presentation of screens, JIRA is very flexible when it comes to screen customizations. You can create your own screens and decide what fields are to be placed on them and their orders. You can also decide which screens are to be displayed for major issue operations. In JIRA, you can create and design customized screens for the following operations:

  • Create an issue in the create issue dialog box

  • Edit an issue when an issue is being updated

  • View an issue after an issue is created and is being viewed by users

  • Manage workflows during workflow transitions (workflows will be covered in Chapter 7Workflows and Business Processes)

Screens are maintained centrally from the administration console, which means you need to be a JIRA administrator to create and configure screens. Perform the following steps to access the View Screens page:

  1. Log in as a JIRA administrator user.

  2. Browse to the JIRA administration...