Book Image

JIRA 7 Essentials - Fourth Edition

By : Patrick Li
Book Image

JIRA 7 Essentials - Fourth Edition

By: Patrick Li

Overview of this book

Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.
Table of Contents (17 chapters)
JIRA 7 Essentials - Fourth Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Groups


Groups are a common way of managing users in any information system. A group represents a collection of users, usually based on their positions and responsibilities within the organization. In JIRA, groups provide an effective way to apply configuration settings to users, such as permissions and notifications.

Groups are global in JIRA, which is something that should not be confused with project roles (which we will discuss later). This means if you belong to the jira-administrators group, then you will always be in that group regardless of which project you are accessing. You will see in later sections how this is different from project roles and their significance.

Group browser

Similar to user browser, the group browser allows you to search, add, and configure groups within JIRA:

  1. Browse to the JIRA administration console.

  2. Select the User management tab and then the Groups option. This will bring up the Group Browser page:

JIRA comes with a few default groups. These groups are created...