Book Image

Microsoft Dynamics 365 Extensions Cookbook

Book Image

Microsoft Dynamics 365 Extensions Cookbook

Overview of this book

Microsoft Dynamics 365 is a powerful tool. It has many unique features that empower organisations to bridge common business challenges and technology pitfalls that would usually hinder the adoption of a CRM solution. This book sets out to enable you to harness the power of Dynamics 365 and cater to your unique circumstances. We start this book with a no-code configuration chapter and explain the schema, fields, and forms modeling techniques. We then move on to server-side and client-side custom code extensions. Next, you will see how best to integrate Dynamics 365 in a DevOps pipeline to package and deploy your extensions to the various SDLC environments. This book also covers modern libraries and integration patterns that can be used with Dynamics 365 (Angular, 3 tiers, and many others). Finally, we end by highlighting some of the powerful extensions available. Throughout we explain a range of design patterns and techniques that can be used to enhance your code quality; the aim is that you will learn to write enterprise-scale quality code.
Table of Contents (19 chapters)
Title Page
Credits
Foreword
About the Author
About the Reviewer
www.PacktPub.com
Customer Feedback
Preface

Chapter 11. Dynamics 365

Microsoft CRM was first released in 2003. Throughout the years, the platform has seen a significant number of enhancements to its rich offerings, as well as numerous modernization efforts. The platform saw a change in focus from system of records (relationships) to system of engagements (mobility) to now system of intelligence (machine learning and Cortana Intelligence). More than a decade later, Microsoft Dynamics 365 was announced bringing with it the most significant set of changes to the Dynamics suite of products.

A few notable changes introduced in Dynamics 365 worth discussing in this appendix are: rebranding, new capabilities, and licensing changes.