Dynamics CRM provides various revenue management and goal management processes, which can be easily customized to suit the business process of an organization. The following are the entities provided by Dynamics CRM:
- Lead, Contact, and Account: These entities are already listed as part of the Marketing module. They represent the same business actors in the Sales module as in the Marketing module.
- Opportunity: This represents an interaction with a lead that may be converted into a revenue-generating avenue for the organization.
- Competitors: These represent third-party organizations that are competing with the organization for the services required by the customer.
- Product: This may represent a resource, service, or item offered by the organization for the services of the client.
- Product unit: This represents the possible unit of groups in which the product is available.
- Price list: This identifies the price that the organization charges the client for its products. Dynamics...