Book Image

Testing Practitioner Handbook

By : Renu Rajani
Book Image

Testing Practitioner Handbook

By: Renu Rajani

Overview of this book

The book is based on the author`s experience in leading and transforming large test engagements and architecting solutions for customer testing requirements/bids/problem areas. It targets the testing practitioner population and provides them with a single go-to place to find perspectives, practices, trends, tools, and solutions to test applications as they face the evolving digital world. This book is divided into five parts where each part explores different aspects of testing in the real world. The first module explains the various testing engagement models. You will then learn how to efficiently test code in different life cycles. The book discusses the different aspects of Quality Analysis consideration while testing social media, mobile, analytics, and the Cloud. In the last module, you will learn about futuristic technologies to test software. By the end of the book, you will understand the latest business and IT trends in digital transformation and learn the best practices to adopt for business assurance.
Table of Contents (56 chapters)
Testing Practitioner Handbook
Credits
About the Author
Acknowledgement
About the Reviewer
www.PacktPub.com
Customer Feedback
Preface
Index

Multi/omni-channel CPR – quality considerations


We discussed both physical stores and online stores. Digital transformation has more so increased the need for robust quality assurance. CPR industry applications require the number of verifications, which is as follows:

  • Transaction verification (Verification of integration of point of sales terminal with cash registers, payment gateways, customer transaction history, and inventory):

  • Verification of return and exchange of purchased items

  • Physical inventory verification

  • Verification of transactions in online store and payment gateway.

During a time, where there are a plethora of operating models and enabling technologies leading to cut-throat competition amongst consumer products and retail companies, even the slightest of a miss in either giving the best experience to its customers or an unforeseen technical flaw anywhere in the operations chain could cost the companies dearly. Therefore, digital QA takes the center stage in such times ensuring...