Major technology trends drive the digital transformation with composite solutions addressing business opportunities. In the past few years, digital transformation was just a buzz word, but today it is the fastest evolving opportunity that everyone is looking at, and utilities too. Mobility, intelligent devices, big data, and business process management systems constitute the digital ecosystem for utilities to deliver customer experience, operational efficiencies, and changing business models.
The following figure illustrates the key technology blocks for digital transformation in the EUC sector: