As the market moves toward customer experience-based services, organizations are looking for the do it all category of consultants. As the business grows and transforms, companies are also not certain on the best approach and way forward. This makes a consultant's role all the more important and in demand. The companies want to rely on the consultants' expertise not only for defining business strategy but for end-to-end solution advisory.
Expectations from the consultants is to be more adaptive and delivery-oriented with the following key drivers:
Complete Integration: Consultants are no more expected to play the role of an external advisor. Consultants are expected to be part of the complete business life cycle with both the strategic and implementation know-how.
Faster Delivery: Projects have shorter time span and are more iterative. Consultants are expected to align to this pace of business and deliver more tangible outcomes on the go. Customers expect omni-commerce...