Book Image

Working with Odoo 11 - Third Edition

By : Greg Moss
Book Image

Working with Odoo 11 - Third Edition

By: Greg Moss

Overview of this book

Odoo is an all-in-one management software that offers an array of business applications, forming a complete suite of enterprise management applications. Odoo 11 comes with advances on usability, speed, and design. Working with Odoo 11 starts with how to set up Odoo, both online and on your own server. You’ll then configure the basic company settings required to quickly get your first Odoo system up and running. Later, you’ll explore customer relationship management in Odoo and its importance in a modern business environment. You'll then dive into purchasing applications with Odoo, learn some of the primary functionalities of ERP systems for manufacturing operations, and use analytic accounting to provide better reporting. After that, you'll learn how to work with Odoo for mobile, and finally, you will walk through the recent Odoo 11 features with respect to the community and enterprise edition, giving you a complete understanding of what Odoo can do for your business.
Table of Contents (18 chapters)

Leads and opportunities

Odoo provides two primary documents for managing interactions with your customers or potential customers. You can think of Leads as less critical, and perhaps less likely to turn into a real sales situation, than an opportunity. A good example of Leads would be that you get a few dozen business cards from people you met at a conference. You could add each of them as a Lead for further follow up. An example of an opportunity would be if you met someone at a conference and had a detailed conversation on how your company provides appropriate services.

Many people get confused between when to use Leads and when to use opportunities. The best way to remember is that Leads are intangible and are essentially potential contacts. Opportunities should be more clearly defined, have some sort of expected income of successful, and provide significant project details...