In this chapter, we took all that we have learned in the book and created a practical project. We went through the required steps and made sure we paid attention to all of the design principals we discussed in the book.
Following a methodology can help with achieving successful results. I've added a project list as an appendix (figure 8), which you can use for each conversational project you start. You can use it as it is or customize it for your own unique needs. Even if you knowingly decide to skip one or two steps, the list can still help you as you continue to revise and improve your conversational bots.
While we have discussed most of the steps in the book, one important point that I mentioned briefly, but that is extremely important when you start your conversational project, is to make sure that all of the relevant stakeholders are involved in the process from as early as possible.
It goes without saying that a conversational solution without pre-defined goals cannot succeed...