Bowl For Buddies is a non-profit organization that sets up bowling parties to raise money for charity. As part of this effort, people raise money by going house-to-house and asking for donations. The donations are based on the number of pins the participants knock down during the bowling party (for example, $0.05 for each pin knocked down). During the house visit, donors give an e-mail address to which a donation request can be sent after the bowling event is over. In this e-mail, the donors receive the amount they need to pay and a link to the secure payment processor. Once payment is made, Bowl For Buddies is notified.
Currently, much of this process is done manually. Data is collected on paper forms and entered into an Excel spreadsheet. Once the bowling event is over, a volunteer calculates the amount owed by each person and sends them an e-mail requesting payment. If no response is received from the donor, it may be weeks before it is identified through the Excel sheet. Sometimes...