A Siebel CRM project typically involves configuring or customizing the CRM application to the customer's needs. Developers work together with system architects and business analysts to implement the requirements demanded by the end user community. During this process, changes are made in various locations such as the Siebel Repository, administrative data such as List of Values (LOV), template files, BI Publisher reports, browser scripts, or graphic files.
Administrators must be able to support the development team by providing reliable migration mechanisms to transport the configuration changes from the development environment to the test and production environments.
In this chapter, we will learn how to use Application Deployment Manager from an administrator's point of view. The chapter is structured as follows:
Overview of Application Deployment Manager functionality
Setup of Application Deployment Manager
Export and package configuration...