Book Image

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Installation and Management

By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Free Chapter
1
Introducing the Siebel Web Architecture
Index

Deploying ADM packages


In contrast to the somewhat heterogeneous process of exporting and packaging data and files for ADM, the deployment process is driven by a single batch file. This file is generated during the ADM setup and is named deploy_EnterpriseName.bat, where EnterpriseName is replaced with the name of the target Siebel enterprise for which the ADM setup was completed. If we have more than one target Siebel enterprise, there will be one deployment batch file per enterprise.

The enterprise deployment batch file serves as a wrapper for calls to the underlying Java functionality and allows administrators to use a simple syntax for the complete deployment cycle. Below is an example of the syntax of the enterprise deployment batch file.

deploy_SIEBELEVAL load SIEBMGMT SIEBMGMT EVAL_PACKAGE

The first parameter passed to the deploy_SIEBELEVAL batch file is the name of the command—load in the example—to be executed. The second and third parameter is a valid username and password combination...