The Siebel Diagnostic Tool is an application that relies on the Siebel Management Server infrastructure to retrieve SARM data from Siebel server machines in one or more enterprises and renders this data as charts and tabular data.
The following diagram describes the architecture behind the Siebel Diagnostic Tool:
From the above diagram, we can derive the following information:
Siebel Management Agents—installed on the machines hosting the Siebel Servers—use sarmquery to access
.sarm
files generated by the Siebel processesAdditionally, the Siebel Management Agents can access the standard
.log
files on the Siebel ServerThe Diagnostic Tool connects to the Siebel Management Server
The Siebel Management Server communicates with the Siebel Management Agents in order to fulfill data requests from the Diagnostic Tool
The installation and configuration of the Siebel Management Server infrastructure has been described in detail in a separate chapter of this book.
In the following...