Now that we have successfully entered the pending items into the system and posted them using Receivable Update process, we are ready to track them. However, there are many situations where items need to be modified before we receive payments for them. Before we proceed, let's remember the conventions for the debit and credit items.
In AR terms, a debit item increases a customer's outstanding balance. For example, an invoice, a debit memo (which represents some additional charge), and so on. Such debit item amounts are always positive.
A credit item decreases a customer's outstanding balance. Examples include an invoice that was credited (recall our discussion in the Billing chapter), a discount, a write off, and so on. Such credit item amounts are always negative.
Now, let's consider the following scenarios:
Scenario 1: A customer has two outstanding invoices of $100 and $300. However we have also issued a credit for $400 to correct a billing error in the past...