Static and dynamic pick lists ensure that high levels of usability and data quality can be easily achieved in Siebel CRM applications.

Simple drop-down boxes are implemented as static pick lists. The values for these pick lists are administered in a central List of Values table.

Relationships between entities, such as the account for an agreement, are supported by dynamic pick lists and pick applets, which allow the user to search and modify the data set.

Pick maps define the values to copy between the pick and the originating business components as well as the rules to constrain the entries in the pick list.

Finally, pick lists can be organized hierarchically to support multi-level selections.

In the next chapter, we will learn how to configure multi value fields.