Book Image

Oracle Siebel CRM 8 Developer's Handbook

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Developer's Handbook

By: Alexander Hansal

Overview of this book

Table of Contents (33 chapters)
Oracle Siebel CRM 8 Developer's Handbook
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Creating internal integration objects


Siebel Tools provides a wizard that assists developers in the task of creating internal and external integration objects. Because the focus of this chapter is on supporting integration interfaces with EAI Siebel Adapter, we will only discuss how to create internal integration objects.

Case study example: Creating an internal integration object

As defined in Chapter 3, one of AHA's requirements is to support reporting on data used by sales representatives. AHA intends to use Oracle's BI Publisher, which is the standard reporting tool for Siebel 8.1 and higher. The Account business object should be used to create the integration object. The business analyst team has identified the following business components and fields as relevant for reporting (the business component name is followed by its hierarchy level in parentheses and the list of fields):

  • Account (Parent): Name, CSN, Account Status, Type, Partner Flag, Account Status Date, Price List, Currency...