Book Image

Oracle Siebel CRM 8 Developer's Handbook

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Developer's Handbook

By: Alexander Hansal

Overview of this book

Table of Contents (33 chapters)
Oracle Siebel CRM 8 Developer's Handbook
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Summary


Integration objects and the EAI Siebel Adapter business service play a vital role in integrating Siebel with external applications including Oracle's BI Publisher (the standard reporting engine for Siebel 8.1 and above).

In this chapter, we learned how internal integration objects work and how we can use the Integration Object wizard in Siebel Tools to create them.

We also discussed the post-wizard configuration steps for integration objects as well as basic testing procedures.

Finally, we described the most important user properties that we can use to fine-tune the behavior of EAI Siebel Adapter during read or write operations.

The next chapter is the first of two chapters on Siebel Workflow. In the following chapter, we will learn how to create, test, and publish workflow processes.