Book Image

Oracle Siebel CRM 8 Developer's Handbook

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Developer's Handbook

By: Alexander Hansal

Overview of this book

Table of Contents (33 chapters)
Oracle Siebel CRM 8 Developer's Handbook
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Designing and creating workflow processes


It is important to understand that a workflow process is a program. The programming language is implemented as the Siebel Tools workflow framework, which allows us to graphically define the flow of steps, the decision logic, and exception handling.

The main difference between Siebel Workflow and classic programming languages is that we do not need to write program code. In the late nineties, many graphical programming interfaces emerged and the term fourth generation language (4GL) was coined to commonly describe them.

Note

Did you know?

Siebel Tools does not allow us to write program code in the workflow process editor. When specialized behavior is needed, we must use existing business services or write our own business service methods using the Siebel scripting framework.

We will discuss Siebel scripting for business services later in this book.

As developers, we may find ourselves in the situation of being asked by the business analyst team to assist...