Book Image

Oracle Siebel CRM 8 Developer's Handbook

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Developer's Handbook

By: Alexander Hansal

Overview of this book

Table of Contents (33 chapters)
Oracle Siebel CRM 8 Developer's Handbook
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Creating a custom business service


As discussed in the previous section, scripting is the last resort for developers. Because of the high risk, we should consider every move very carefully. The decision of where to place our code influences its manageability. We have learned in previous sections of this chapter that we can write script code at the Application, Applet, Business Component, or Business Service object level.

We can reach the highest level of reusability and availability, two important paradigms in modern programming, when we place our code in a business service method. This section will teach us how to implement a business service method with eScript.

Case study example: Retrieve person information with eScript

AHA employees often need to know more about the users who are associated with a record. Activities for example can be associated with one or more persons who can be internal employees or contacts. The AHA team must provide a proof of concept that information stored about...