In the previous chapters, we found that modeling IT infrastructure is a key pre cursor to passive management of data center services. Specifically in the previous chapter, we covered various paradigms to model IT infrastructure in OEM Grid Control. We saw in detail the various steps involved in modeling, monitoring, and managing group and system targets in OEM Grid Control. These form the base of the passive monitoring capabilities of OEM Grid Control.

In this chapter, we will leverage on these passive monitoring features and expand on modeling, monitoring, and managing business services using service targets available within OEM Grid Control. In Chapter 2, Modeling IT Infrastructure Using Oracle Enterprise Manager 11gR1, the service targets models the abstract concept of business services provided by the IT infrastructure. We will cover the different modeling techniques for business services available within OEM Grid Control in detail.

After covering the modeling...