In many enterprises, business functions are provided as an end result of collaboration between multiple business services. These business services are often inter-related and are very often provided through a suite of applications. In most cases, these relationships tend to form a hierarchy of services, that is, a combination of disparate business services provides another business service. Such an amalgamation of different business services to provide a single complex business function is termed as a composite business service. For instance, the flight search business service and the hotel search business service combine together to provide a composite travel search business function in an enterprise travel portal. Widespread adoption of composite business services, usually provided by composite applications or packaged applications, is prevalent in the modern day IT landscape. So business service management solutions must provide models to monitor...
Oracle Enterprise Manager Grid Control 11g R1: Business Service Management
Oracle Enterprise Manager Grid Control 11g R1: Business Service Management
Overview of this book
Table of Contents (16 chapters)
Oracle Enterprise Manager Grid Control 11gR1: Business Service Management
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Free Chapter
Business Service Management: An Overview
Modeling IT Infrastructure Using Oracle Enterprise Manager 11gR1
Modeling Groups and Systems
Modeling Services
Service Modeling Using Synthetic Transactions
Modeling Service Metrics
Service-Level Management
Modeling Composite Business Services
Real-Time Business Service Monitoring
Business Service Management at your Data Center
Customer Reviews