Book Image

Microsoft Dynamics CRM 2011 Reporting

By : Damian Hernan Sinay
Book Image

Microsoft Dynamics CRM 2011 Reporting

By: Damian Hernan Sinay

Overview of this book

All of the data entered into a CRM means nothing if it is unable to report the important information to our managers and executives in such a way that they can easily and quickly get the results they need. A better reporting system would enable them to make the necessary improvements to the processes that any business needs in a dynamic business world.For users and developers wishing to take advantage of using the report capabilities of Dynamics CRM, this is the book for you. Microsoft Dynamics CRM 2011 Reporting is a practical and excellent reference guide that provides you with a number of different options you can use to create and empower the Reporting capabilities of Dynamics CRM. This will give you a good grounding in using the reports in your Dynamics CRM 2011 implementations. This book looks at all the different options we can use to create reports in Dynamics CRM 2011, starting with SQL Reporting Services and custom reports, created in either CRM Report Wizard, SQL Report Builder, or Visual Studio. It will also show other options we can use such as dashboards, charts, and different ways to optimize and automate reports.We will also learn how to build our own reports either using the different wizards for basic reports or using Visual Studio for more complex reports. We will explore the options mobile CRM users have who want to run and see reports on these mobile devices.
Table of Contents (18 chapters)
Microsoft Dynamics CRM 2011 Reporting
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Silverlight reports


Silverlight is another option for creating dynamic reports that can be updated automatically, for example, by using a timer; this is a perfect method to create a monitoring console on a Dynamics CRM Dashboard, although Silverlight is a technology that is going to be deprecated by Microsoft, and there are not going to be more versions. The latest version (Version 5) has been announced to be the last one, as it is going to be replaced by HTML 5. Microsoft is going to support Silverlight for another 10 years.

Silverlight is a subset of Windows Presentation Foundation (WPF) and is created specifically to be used on a web browser. The Adobe Flash player works in a similar way. Silverlight also uses the Application Extensibility Markup Language (AXML) as the WPF does. This technology allows a vectored representation of any control that can be zoomed, without losing the aspect, and also allows the creation of great animations that can be easily done using Microsoft Expression...