A user is someone, usually employed by your organization, who needs access to the CRM system.
In this section we will cover:
Introduction to user management
Creating and managing users
In this section we will cover:
Importance of managing users
Authentication
Licensing
Depending on the number of users in your deployment, user management can be an occasional task for the CRM system administrator or a continuous workload for the CRM system administration team.
There are several reasons why user management is important:
Maintaining users in the correct business unit and with the correct security roles ensures that they have access only to the privileges and records that they are entitled to according to your security policies.
Maintaining the access modes and license types for your users and purchasing the appropriate client access licenses ensures that your organization complies with its Microsoft license agreements.
Maintaining the correct...