Almost all implementations of Microsoft Dynamics CRM involve customized fields. Even the out-of-the-box implementations, where the objective is to avoid customization and custom development by using only standard features, often involve renaming some entities, fields, and option set values.
Microsoft Dynamics CRM 2011 provides web-based, graphical features for field customization so that most business requirements can be achieved without any specialist programming skills.
In this section we will discuss:
Introduction to fields
Field datatypes
Field properties
Customizing fields
Creating custom fields
Modifying existing fields
In Microsoft Dynamics CRM, a field (also known as an attribute) represents a characteristic of an entity that your organization needs to manage as part of its business process.
For example, if your organization provides insurance, it will need to manage information about its insurance policies—policy number, start date, end date, premium...