Q. 1. Which of the following are key differences between the Microsoft Dynamics CRM Outlook client and the CRM web client? (Choose all that apply.)
Using the web client, you can have personalized views by using features like conditional formatting.
Using the Outlook client, you can have personalized views by using features like conditional formatting.
Using the web client, you can receive reminders for tasks and appointments.
The Outlook client can be configured to display and synchronize records from multiple CRM organizations.
Q. 2. What are the following ways in which data can be synchronized between the CRM database and the Microsoft Office Outlook client? (Choose all that apply.)
The record is marked for synchronization using the Track in CRM button.
A user runs the synchronization process manually.
A background process runs periodically to synchronize records.
Records cannot be synchronized.
Q. 3. Let's say there's an account record in CRM that two users have access to edit...