The Sure Step Diagnostic phase is the first phase of the Sure Step methodology and constitutes the preimplementation phase of the methodology. The Diagnostic phase has been architected to achieve the following dual objectives:
To provide a consistent and repeatable process for the seller to accelerate and close their sales cycles
To afford a thorough process for the customer to help them validate and select the right solution to meet their needs
Besides the previously discussed ones, thorough execution of the prescribed steps in the Diagnostic phase provides an additional benefit. Following the key steps and guidance in this phase ensures that both parties arrive at a common understanding of the business needs and the solution vision to meet the requirements, thereby setting the stage for quality delivery of the envisioned solution.
The Sure Step Diagnostic phase flow comprises Activities, Decision Accelerator Offerings, and Services within the Decision Accelerator...