In the previous chapter, you discovered the discipline of managing projects and walked through project management essentials, the four pillars of project success, project management adoption, and the organizational benefits. You also discovered earlier that by carrying out the prescribed activities of the Diagnostic phase, one of the outcomes is that both the customer and the service provider arrive at a common understanding of the business needs and a vision of the required solution; thereby, setting the stage for a quality delivery of the envisioned solution.
This chapter builds upon our learning of the customer situation and discusses how Sure Step can assist the service provider in delivering the envisioned solution on time, in scope, and on budget. In this chapter, you will discover:
The implementation approaches in Sure Step, including the notion of phases and cross phases
The waterfall-based implementation project types, including Rapid, Standard...