The Encarta dictionary definition of optimize is: enhance effectiveness of something, to make something function at its best or most effective, or use something to its best advantage. Optimization can mean different things depending on your point of view. In terms of a system, optimization could mean the process of improving the ease of use or response rate of the system. For a program, it could mean an attempt to reduce runtime, bandwidth, or memory requirements, while for computer code, optimization could entail improving the performance or efficiency of the compiled code. For a business process, optimization could mean improving the efficiency of that process, including reducing costs or the throughput time. For the optimization offerings in Sure Step, all these definitions apply to a certain extent.

The Sure Step Optimization Offerings includes a set of offerings designed to proactively help reduce the risk in an implementation or upgrade, as well...