Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

The Sure Step Project Management Library


Sure Step includes a content section that is referred to as the Project Management Library. This section should be considered as the project manager's guidebook in terms of project management fundamentals. It offers an inside view of the project management disciplines, the project management processes, and organizational change management. It provides knowledge and best practices and is designed to act as a constant source of inspiration for project managers seeking to continuously improve their project management skills. You can compare it with the Project Management Body of Knowledge (PMBOK Guide) by Project Management Institute (PMI), which is a guide for many project managers providing the fundamentals of project management.

Do we, project managers, need to know about project management fundamentals? It may seem like a trivial question, but it is not. Project management is a true profession; it is not just something that you can do as a side activity...