Both Microsoft Dynamics partners and customers have easy access to the Sure Step application via PartnerSource and CustomerSource, respectively. From these Microsoft portals, Sure Step can easily be downloaded and installed, unleashing all of the Sure Step content and tools in minutes. Project managers and consultants can also make themselves familiar with, and knowledgeable about, Sure Step through Microsoft Official Courseware (MOC), Microsoft Online learning, and Learning Snacks and Instructor-Led Training (ILT) courses provided by Microsoft Certified Partners for Learning Solutions (CPLS). This means that, with a modest time investment, organizations can obtain Sure Step methodology tools, content, and knowledge. So, is putting your organization on the Sure Step tracks as easy as pie? As many of us know, that couldn't be further from the truth. Any organization looking to adapt their processes to adopt a new implementation methodology is bound to face a...