Case management is all about handling unpredictable scenarios, unknown events, and dealing with activities that are not predetermined. Hence, we need a solution for the ad hoc inclusion of activities, ad hoc mechanisms to raise events, ad hoc methods to add stakeholders and methods to refer to the subcases in the case, and so on. In this section, we will check the various features of the Oracle adaptive case management 12c solution that allow the ad hoc inclusion of stakeholders, rules, activities, subcases, documents, and so on.

The following table highlights the facts around this pattern: