Throughout this book, we've looked at how to set up and get users connected to and make use of different Exchange Server 2010 features from iOS devices, but so far we haven't examined the options available for management of devices once they are in the hands of users.
In the final chapter, you'll find more about how we can ensure we're able to update ourselves on the state of our ActiveSync device estate, what devices users currently have, and look at the options available to try and solve problems when they invariably occur.
We'll be tackling each of these areas across the following sections:
Identifying iOS devices in use
Troubleshooting connection problems for iOS devices
Using administrator features for disabling and remote wipe of devices
End-user features for disabling and remote wipe of devices
Before we get into how to make use of the device management features, it's worth understanding what the Exchange Server 2010 device management features offer...