Book Image

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment

By : Steve Goodman
Book Image

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment

By: Steve Goodman

Overview of this book

With the recent boom in the smartphone market, users are demanding access to the latest consumer technology in the business, and that means you need to be able to integrate Apple's iPhone and iPad into your business in a way you can manage. Microsoft's Exchange Server provides a solution for integrating iPhone into your business and this book will show you exactly how to implement this solution. iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment takes you through the basics of Apple mobile devices, and teaches you how to plan a basic, highly available Exchange environment. You will then be taught how to secure your environment, provision and manage iDevices. Have you been tasked with getting iPhones into the hands of your business executives, and need to ensure they can reliably and securely access corporate email? This book will teach you what you need to know about getting Exchange 2010 set up and then help you deploy iPhones in a secure, manageable way. Starting with the basics, you'll learn about what Apple mobile devices have to offer and how they have evolved into devices suitable for business use. If you're new to Exchange Server 2010, you'll learn the basics of Microsoft's world leading messaging suite, before learning how to plan, install and configure a highly available Exchange environment. You will also understand how to configure Office 365 and learn how both can be configured to apply policies to iPhone, iPad and the iPod Touch. You'll also learn how to configure advanced features, like certificate authentication, how to create and deploy configuration profiles for devices and how to manage your devices once they are in the hands of your users. After reading this book, you will be confident about introducing Apple mobile devices into your organization.
Table of Contents (15 chapters)
iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface

Chapter 9. iOS Client Device Management

Throughout this book, we've looked at how to set up and get users connected to and make use of different Exchange Server 2010 features from iOS devices, but so far we haven't examined the options available for management of devices once they are in the hands of users.

In the final chapter, you'll find more about how we can ensure we're able to update ourselves on the state of our ActiveSync device estate, what devices users currently have, and look at the options available to try and solve problems when they invariably occur.

We'll be tackling each of these areas across the following sections:

  • Identifying iOS devices in use

  • Troubleshooting connection problems for iOS devices

  • Using administrator features for disabling and remote wipe of devices

  • End-user features for disabling and remote wipe of devices

Before we get into how to make use of the device management features, it's worth understanding what the Exchange Server 2010 device management features offer...